Frequently Asked Questions

A: Absolutely! For complex customizations, we'll provide a digital mockup or detailed description for your approval before we begin production. This ensures your custom piece turns out exactly as you envisioned.

A: Most customization projects are completed within 7-14 business days after we receive your approval and payment. Rush orders may be available for an additional fee if you need your item sooner. We'll give you a specific timeline when we discuss your project details.

A: Customization pricing varies based on the complexity of your request, the base product, and the type of personalization. Simple text embroidery typically starts around $15-25, while complex custom graphics or extensive modifications may cost more. We'll always provide a clear quote before starting any work - no surprises!

A: We offer customization services for most of our clothing and accessories! This includes personalized embroidery, custom prints, size modifications, and color variations on select items. Popular customization requests include adding names to beanies, custom graphics on apparel, and personalized accessories. Contact us at 205-771-8052 with your specific idea - we love bringing your vision to life!

A: Getting your custom piece started is easy! Simply reach out to us with your name, email, phone number, and describe what you'd like customized. You can contact us through our website form, call 205-771-8052, or email us directly. We'll discuss your vision, provide a quote, and walk you through the entire process.